Designed phishing emails with PishMe software for testing employees cyber security awareness and identifing possible human errors. In addition to phishing simulations, I was responding to reported phishing incidents and running investigation for preventing further breach. Investigation reports and phishing simulation analysis helped with updating and enforcing new policies in Microsoft Defender and CarbonBlack system for better threat monitoring and prevention.

With additional three members on my team, I was modifying IT infrastructure team policies and procedures for stronger security and efficient workflow. We worked on updating VPN services and implementing two factor authentication for 800+ employees.

In addition to information security tasks, I was resolving technical issues and assisting Infrastructure team with 10+ tickets a week. Mostly working on creating and terminating users accounts and providing proper access control trough Active Directory.